I. Introduction 

Welcome to Chauxi LLC (“ICAB,” “we,” “our,” or “us”). 
We provide ride-hailing, food-delivery, and parcel-logistics technology that connects riders, drivers, and merchants (“Users”) through our applications and websites (collectively, the “Platform”). 
Your use of the Platform signifies your agreement to these combined Terms of Use, Privacy Policy, and Accessibility Statement (“Policies”). 

II. Privacy and Data Protection 

1. Scope 

This Policy applies to everyone who uses Chauxi LLC in the United States—riders, drivers, delivery partners, merchants, and corporate clients. 

2. Information We Collect 

• Account Information: name, email, phone, address, password, payment method, photo. 

• Verification Data: government ID, selfie, date of birth. 

• Trip/Order Data: pickup/drop-off, distance, fare, timestamps. 

• Device & Usage Data: IP address, identifiers, OS version, crash logs. 

• Communications Data: calls, messages, ratings, feedback. 

• Third-Party Data: identity verification, payment providers, or others as legally permitted. 

3. How We Use Data 

We use data to: 

• Deliver and improve the Platform; 

• Match users and drivers efficiently; 

• Process payments and prevent fraud; 

• Provide customer support; 

• Send account or promotional updates (opt-out available); 

• Comply with law and enforce safety. 

4. Data Sharing 

We may share limited data: 

• With other Users to complete trips or deliveries; 

• With vendors handling hosting, analytics, payments, or safety; 

• With affiliates for operations; 

• With authorities where legally required. 
  We do not sell personal information. 

5. Cookies & Tracking 

Cookies help authenticate users and measure site performance. 
You can control cookies via browser or device settings. 

6. Retention & Deletion 

Data is retained while your account remains active and as needed for legal, tax, or safety reasons. 
You may request deletion at info@Chauxiapp.com. 

7. Your Rights 

Access, correct, or delete your information; manage marketing preferences; control location sharing in your device settings. 

8. Security 

We use encryption, monitoring, and restricted access to protect information; however, no system is completely secure. 

III. Accessibility Commitment 

Chauxi LLC believes mobility belongs to everyone. 

Our Principles 

• Independence: Design features supporting personal autonomy. 

• Safety: Built-in alerts, route tracking, and emergency tools. 

• Dependability: Reliable platform performance. 

• Fairness: Equal service for every community. 

• Choice & Privacy: User-controlled settings. 

• Compliance: Conformance with WCAG 2.1 Level AA and ADA guidelines. 

Accessible Features 

• Screen-reader and voice-over compatibility 

• High-contrast and large-text modes 

• Haptic feedback and audible ride updates 

• Communication tools for deaf or hard-of-hearing drivers 

• Wheelchair and service-animal accommodations 

Feedback 

Email info@Chauxiapp.com for accessibility feedback, refund requests, or accommodations. 
We regularly audit and enhance our products for inclusion.